NFP People Blog

Google spent 10 years researching what makes a great manager. They found these 10 things

Research shows that managers matter. Employee engagement is linked to productivity, quality (fewer errors), lower turnover, less absenteeism and theft, and fewer safety incidents; and guess what: 70% of employee engagement is accounted for by team managers.

In 2008, Google set out to understand why managers are so important, and what makes a good manager.

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Have you learned these lessons about how to recruit great employees and volunteers remotely?

COVID-19 restrictions have fundamentally changed the way we work, live and interact with one another. The pandemic has also transformed how HR professionals plan and conduct recruitment activities.

Whether you’ve been actively recruiting through the last few months or not, remote recruitment will continue to be an essential skill for HR and recruitment professionals into the future.

So after months of remote recuiting, what lessons have you learned to help your NFP recruit and evaluate candidates remotely for the future? Here are a few of the best we’ve collected.

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Six tips for the difficult conversation with a remote employee who’s underperforming

Employees want more feedback. Gen Y employees in particular, want constant feedback. Managers however are often reluctant to give feedback if they fear that what starts as a rational conversation may degenerate into an emotional one. Even managers trained in coaching have admitted to being reluctant to tackle employees seen as abrasive or aggressive.

Here are some simple guidelines to help managers achieve positive outcomes from difficult conversations.

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10 steps for NFP leaders to create a mentally healthy workplace

As a manager, you play a critical role in creating a mentally healthy workplace. This is through the people you directly supervise, and as a leader influencing others within your business. Your staff, in particular, will look to you for leadership, guidance and support. Whether or not your workplace currently sees mental health as a priority, there are many things you can do as a manager to contribute.

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Seven great NFP recruitment videos for your inspiration

How do potential candidates feel about your organisation?

Your job ad is an introduction not just to a job, but to your organisation too. And if you want jobseekers to feel good about the work you do after reading your job ad, nothing beats video.

There are many NFPs out there creating fantastic recruitment videos — take a look at our favourites.

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How to have a conversation with employees about redundancy during the COVID-19 pandemic

Beyond its obvious health impact, the economic impact of COVID-19 is huge. Many NFPs are unfortunately facing some of the toughest decisions in HR and recruitment — reducing work hours, standing down employees and redundancies.

These are difficult conversations to have, but there are some simple points to bear in mind that can ease the process for everyone.

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